The Vendor Portal — Dubai & UAE

Your rental office,
on one screen.

List your cars on Drivaza and you also get the vendor portal: the booking desk, the availability calendar, Dubai Police fine checks, your cheques, your VAT return, your invoices and your staff logins — all in one place, all in AED. Scroll down and you can see the main screens before you apply.

Apply as a partner See the portal
1,804Cars listed on Drivaza
25Screens in the portal
1st yearFree, no card taken
Dashboard

Everything about today on one screen

The first thing you open in the morning. It leads with what needs a human before coffee — a car that is out past its return date, cheques dated this week still sitting in the drawer, a customer who wrote in and has not been answered. Then the month so far, then who has your cars right now. Every figure clicks through to the screen where you act on it.

The dashboard, recreated here from the real screen. The figures are example data — your own numbers come from your bookings, documents and fine checks.
Bookings

One desk for online bookings and walk-ins

A request from drivazarental.com and a customer standing at your counter end up in the same place, so there is one calendar and one set of numbers. Take the deposit, add charges as they happen — Salik, fuel, late return, a fine — and the rental keeps a running balance.

The Revenue view answers the question nobody could answer before without opening four screens: did this rental actually make money? Rental, extras, payments, invoices and fines sit on one panel, with the deposit spelled out rather than netted off.

  • Confirm or decline online booking requests; type walk-in and phone rentals straight in
  • Deposits tracked from taken to refunded, with charges deducted from the deposit shown separately
  • Condition at pick-up and return recorded against the booking
  • Every figure comes from one settlement rule, so the balance is never two different numbers
The money side of one rental, as the portal lays it out. Example figures.
Availability

Which car is free on the 14th

Cars down the side, days across the top. The question your counter is asked all day is answered by looking at it, instead of opening every vehicle in turn.

Drag across free days to take a car off the road — service, accident damage, awaiting parts, registration renewal — and it stops being bookable on the public site within a second. No rebuild, because the booking form checks availability live.

  • Confirmed, on-rent and pending bookings shown as bars against each car
  • Off-hire blocks with a reason, so nobody wonders why the Patrol is unavailable
  • Start a new booking straight from an empty stretch of days
  • Search by car when the fleet is longer than the screen
The availability calendar, recreated. Bars are labelled in words as well as colour.
Customers

Your own renter book

Every renter you have dealt with — the ones who came through Drivaza and the ones who walked in — with their licence details, Emirates ID, nationality and full rental history in one record.

Blacklist the ones you do not want back and the portal warns you when that name appears on a new booking, rather than relying on whoever happens to be on the counter remembering the last time.

  • Licence number and expiry held against the customer, not loose in a drawer
  • Rental history with what was charged and what is still owed
  • Blacklist with your own note on why
  • Search by name or phone from the counter
The customer book, recreated. Status is written out, not left to colour alone.
Fleet ops

What expires, what needs servicing

An expired Mulkiya makes a car illegal to rent, and it is the kind of thing that is only noticed when a renter is standing at the counter. The renewals board puts every expiry date in the fleet on one list, sorted by how soon it bites.

Each car also has its own workspace — documents, service history, incidents, photos, prices, plate and the listing copy that goes on drivazarental.com.

  • Registration, insurance and permit expiries bucketed: expired, 7 days, 30 days, 60 days
  • Servicing due by date or by odometer reading
  • Documents kept against the car they belong to
  • Incidents and repairs logged, so the per-car profit figure includes them
The renewals board, recreated. Example fleet.
Traffic fines

Check the plate, then bill the fine to whoever was driving

Fines land weeks after the renter has gone. The portal checks a plate against Dubai Police on demand, and saves every check — the date, what was found, and who ran it. If a renter argues a fine came later, you can show exactly what the record said the day you looked.

A fine can then be billed onto the rental that had the car that day. You do not go hunting for the booking: the one whose dates cover the violation is already selected. It becomes a charge on that rental, so it appears on the invoice alongside everything else.

A plate check and its result. Example plate and tickets.
The billing step, recreated. The matching booking is pre-selected for you.
Fleet map — Drivaza Tracker

Your whole fleet on one map

Coming with the Drivaza Tracker. The map screen is built and in the portal today; the hardware that feeds it is ours and still in development. Until a tracker is fitted to a car, the map shows a preview rather than that car's location.

The screen is finished and waiting for the hardware: which cars are out, which are at base, who has each one and against which booking. When your trackers go in, the same screen fills with real positions — there is nothing new for you to learn and nothing to migrate.

  • Cars on rent and cars at base, listed beside the map
  • Renter and booking reference on each vehicle that is out
  • Built on our own tracker hardware, not a third-party subscription
  • The screen is ready now — fitting a tracker is the only step left
The fleet map, recreated. The pins are a preview of how the screen behaves — real positions arrive with the Drivaza Tracker.
Chat

Routine questions answered, real problems passed to you

Customers who message you from your car pages land in this inbox. The assistant answers the questions you answer twenty times a day — the price, what documents a resident or a visitor needs, the deposit rules, whether you deliver — and hands the conversation over the moment someone reports an accident, complains, or asks about money coming back. It tells you why it handed over. Send one message and the thread is yours; the assistant stays out of it from then on.

To be clear about what this is: it is Drivaza's own inbox, not the WhatsApp Business API. Messages arrive from your listings on drivazarental.com, not from your WhatsApp number.

The chat inbox, recreated. This is Drivaza's own inbox — it is not connected to the WhatsApp Business API.
Accounting

Proper books, not a revenue total

Most rental offices know what came in and guess at the rest, which makes the profit look better than it is. The portal keeps the other half: fuel, Salik, insurance, salaries, visas, rent, bank charges and lease instalments, plus depreciation on the fleet — the cost that never appears on a bank statement and therefore never makes it into the daily rate.

  • Profit and loss for any period, printable as a statement
  • Per-car profitability — which vehicles earn and which quietly do not
  • Expenses by category, with the VAT you can reclaim on each
  • Cash box, bank accounts and company card, with a cash book and statement reconciliation
  • Post-dated cheque register: in hand, deposited, cleared, bounced — and what clears this week
  • Fixed-asset register with depreciation and finance, so the fleet appears as capital
  • Statements, customer ledgers, aging and a day book
The profit and loss sheet, recreated. Example period.
Expenses, recreated. Example entries for one Dubai rental office.
The post-dated cheque register, recreated. Example cheques.
UAE VAT

Your quarterly VAT figures, worked out from the books

Standard-rated sales, the VAT you charged, the VAT you can reclaim on recoverable expenses, and the net. UAE VAT is 5% and prices are treated as VAT-inclusive, which is how a rental office actually quotes.

Every figure drills down to the invoices and expenses behind it, so when the number looks wrong you can see why in two clicks. It warns you about the things that quietly distort a return — an expense marked recoverable with no VAT recorded, or a document raised in another currency. You still file with the FTA yourself; this gets you the numbers and shows its working.

  • Credit notes you issued are already taken off the output tax
  • Fines and Salik recharged at cost are kept out of your sales figure
  • Save a draft, then mark it filed with the FTA reference
  • If the books move after you file, it tells you instead of silently rewriting a filed return
The VAT return, recreated. Example quarter.
Invoicing

Tax invoices under your own numbering

Issue tax invoices, receipts and credit notes to your own renters — your company on the document, your numbering, gapless, so an auditor can follow it. Both TRNs are printed and the VAT is shown as its own line rather than buried in the total.

Documents are raised from the booking, so what is on the invoice is what is on the rental: the days, the rate, the extras, the fines you billed on. Whatever is still owed stays visible on the booking and on the dashboard until it is paid.

  • Tax invoice, receipt, credit note and quotation
  • Your numbering series, with no gaps
  • Your TRN and the customer's TRN on the document
  • VAT at 5% shown as a separate line on VAT-inclusive prices
Documents and one issued tax invoice, recreated. Company details are placeholders.
Invoice design

Drag your invoice into the shape you want

A real A4 page with your own blocks on it, not a wireframe: drag the logo where you want it, set the colours, write your terms, choose which columns the items table shows. Three designs to start from — Drivaza, Clean and Classic — then change whatever you like.

Text blocks take merge fields, so a heading can read “Tax invoice INV-2026-0418” without anyone typing it. What you lay out is what your renter receives.

E-invoicing under way — the UAE mandate starts with large businesses on 1 January 2027 and smaller ones on 1 July 2027. We are building it into the portal so your invoices are ready to file.

The document designer, recreated — the page shows the finished invoice as you build it, and the selected block keeps its resize handle.
Growth tools

The three things you retype every day

A rental runs on messages. Keep the ones you send over and over as templates with merge fields — the customer's name, the car, the pick-up date fill themselves in from the booking, and the message opens in WhatsApp ready to send.

Keep your extras as a price list so nobody invents a delivery charge at the counter. And send a payment link instead of dictating an IBAN — it opens a public payment page, and you can see whether the renter opened it.

Templates help you answer faster. Getting the enquiry in the first place is a separate job — our guide to marketing a car rental business in Dubai covers where bookings actually come from and what each channel costs.

  • Reusable message templates that resolve against a real booking
  • Extras price list — child seat, delivery, additional driver, full tank
  • Payment links with a public payment page you can send
  • You can see whether a link was opened
Growth tools, recreated. Merge fields shown before and after they resolve.
Team & roles

Stop sharing one password

The counter, the accountant and the workshop each get their own login with only the modules they need. The counter can take a booking without seeing your profit and loss.

The activity log is what makes that comfortable. It is not that your staff can do more — it is that everything they do is written down, with a name and a time against it.

  • Per-module permissions on every role you create
  • Invite a colleague by link; no password sent over WhatsApp
  • Activity log of who did what, and when
  • “Keep me signed in” for the machine on the counter
Team, roles and the activity log, recreated. Example staff and permissions.
What it costs

Free for your first year

Every screen on this page, for twelve months, at no charge — not a trimmed-down version of the portal.

No card is taken to start. Card payment for subscriptions is not switched on yet, so choosing a plan inside the portal records which one suits you and charges nothing. Nothing renews on its own, and nothing is billed without the team speaking to you first.

The Your Plan screen shows where you stand at any time: how many cars and team seats you are using, documents and bookings this month, and how many days of the free year are left.

Weighing a fixed monthly fee against a cut of each booking? We have worked a full year of that arithmetic, including the months a fixed cost hurts most, in subscription or commission.

Apply as a partner
  • No onboarding fee
  • No listing charge per car
  • No card details to start
  • Card payment for subscriptions is not live yet
  • Everything in AED
Getting started

From application to first booking

Four steps. Most of the work is loading your fleet, and we help with that.

01

Apply

Fill in the form below — your contact details, your business, your fleet, which partnership suits you, and what is going wrong today.

02

We verify and set you up

The Dubai team reviews your application and gets in touch on WhatsApp or the phone. We check your documents and create your login.

03

Load your fleet

Add your cars with photos, prices, plates and documents. Set which are online. They appear on drivazarental.com for customers to book.

04

Work the desk

Take bookings online and at the counter. The accounting, the fines register and the VAT figures fill themselves in as you go.

Vendor application

Apply to partner with Drivaza Dubai

Five short sections. The last one — what is going wrong in your business today — is the one we read first.

01Contact Information
02Business Profile
03Your Fleet
04Partnership Preference
05Your Current Situation
01
Contact Information
Your name, email, phone and WhatsApp — so we can reach you within 24 hours
Leave blank if same as phone above
02
Business Profile
Company name, type, trade license, location and years of operation in the UAE
Optional for individual vehicle owners
03
Your Fleet
Tell us about your vehicles — how many, what types, insurance status and current activity
04
Partnership Preference
Choose your preferred billing model and payout schedule — you can change this after onboarding
05
Your Current Situation
Tell us about your challenges — this helps our team prepare the right onboarding plan for you

Your information is 100% secure and never shared with third parties. We comply with UAE data protection regulations.
FAQ

Common questions

What does the Drivaza vendor portal cost?

It is free for your first year — the whole portal, not a cut-down version. No card is taken to start. Card payment for subscriptions is not switched on yet, so choosing a plan inside the portal records which one suits you and charges nothing.

How do bookings reach me?

Two ways. A customer on drivazarental.com sends a booking request for one of your cars and you confirm or decline it. Walk-in and phone rentals are typed straight into the booking desk, and they block the same dates on the public site, so there is one calendar rather than two.

Can I really check Dubai Police fines from the portal?

Yes. You enter a plate and the portal checks it against Dubai Police. Every check is saved with the date, what was found and who ran it, so you can show a renter exactly what the record said the day you looked. Any fine can then be billed to the rental that had the car on the day of the violation — that booking is pre-selected for you.

Does the fleet map show where my cars actually are?

Not yet. The map screen is live in the portal, but the tracker hardware that feeds it is ours and still in development, so until one is fitted to a car the map shows a preview rather than that car’s position. When your trackers go in, the same screen fills with real locations.

Is the chat connected to WhatsApp?

No. It is Drivaza's own inbox for messages customers send from your car pages, not the WhatsApp Business API. It answers routine questions — price, documents needed, deposit rules, delivery — and hands the conversation to a person for accidents, complaints and refunds, showing you why it escalated. Separately, the growth tools let you keep reusable WhatsApp message templates that open in WhatsApp ready to send.

Does it handle my VAT?

It works out your quarterly figures from the books: standard-rated sales, the VAT you charged, the VAT you can reclaim on recoverable expenses, and the net. UAE VAT is 5% and prices are treated as VAT-inclusive. Every figure drills down to the invoices and expenses behind it. You still file the return with the FTA yourself — the portal gets you the numbers and shows its working.

Can I invoice my own renters from it?

Yes. You issue tax invoices, receipts and credit notes to your own customers under your own gapless numbering, with both TRNs and the VAT shown as a separate line. The drag-and-drop designer lets you put your logo, colours and terms on them.

Can my staff have their own logins?

Yes. Team members get their own login with per-module permissions — the counter can take bookings without seeing the accounts, for example. You invite by link, and every action is written to an activity log.

What happens to my accounting when a car goes off the road?

Block the dates in the availability calendar with a reason (service, accident damage, awaiting parts, registration) and the car stops being bookable on the public site. The servicing cost goes in as an expense against that car, so the per-car profitability figure stays honest.

How do I join?

Fill in the application below — contact details, your business, your fleet, which partnership suits you, and what is going wrong today. The Dubai team reviews it and gets in touch on WhatsApp or the phone to finish onboarding and set up your login.

Still unsure? Ask us on WhatsApp or call +971 55 959 0153.

WhatsApp Us